What we are into now:
Say hello to Mermaid Isla!
Isla lives in the clear blue Holdie™ Ocean with her friend Marina. Together they take care of the ocean and all its inhabitants.
This product is available on pre-order and will be shipped out end of May.
This adventure-loving Mermaid with her long-plaited hair loves to explore underwater caves hunting for sunken treasure and shiny shells.
Handmade & fully posable Mermaid Isla is the perfect size to fit in the palm of a small hand or hideaway in a little pocket. Isla’s Mermaid tail is removable, and she can fit into regular Holdie ™ Folk clothing too!
Mermaid Isla is a collectible Holdie ™ Folk - she comes beautifully packed in a recyclable box. Perfect to give as a gift or for small folk to display at home.
When she is not busy diving and swimming with the dolphins Isla loves to rest in her Shell Bag home.
H11cm (14.5cm with Tail) x W10cm (full arm span)
Packaging: H13cm x L7cm x W3.5cm
For more information please click here
Shipping Price: 19,95 EUR
Shipping Price: 6,95 EUR
Shipping Price: 29,95 EUR
Shipping Price: 7,95 EUR
Shipping Price: 29,95 EUR
Shipping Price: 13,95 EUR
Shipping Price: 15,95 EUR
Shipping Price: 19,95 EUR
Shipping Price: 4,95 EUR
Shipping Price: 11,95 EUR
If your country is not listed, click here to shop in your region
Free Shipping on orders over 100,00 EUR *conditions apply
Receive Free Standard Shipping storewide when you spend over €100 storewide!
Did you know that orders placed on our European website are sent from our warehouse in the Netherlands? This means faster delivery times for you.
We offer free shipping for all orders from over €100. For orders under €100, Standard shipping starts at €4.95 and is based on the destination country. See table below:
|Country||Standard Shipping||Free Shipping from:|
|Netherlands||€ 4,95||€ 100,00|
|Belgium, Germany||€ 6,95||€ 100,00|
|Austria, Czech Republic, Denmark, France, Luxembourg||€ 7,95||€ 100,00|
|Italy, Slovakia, Spain, Portugal||€ 11,95||€ 100,00|
|Finland, Hungary, Poland, Slovenia, Spain||€ 13,95||€ 100,00|
|Ireland, Latvia, Lithuania||€ 15,95||€ 100,00|
|Bulgaria, Croatia, Estonia, Norway, Switzerland||€ 19,95||€ 100,00|
|Lichenstein, Romania, Serbia||€ 19,95||€ 100,00|
|Cyprus, Greece, Malta||€ 29,95||€ 100,00|
Update: Our warehouse in the Netherlands will be closed on Thursday 26th May due to the Public Holiday for Ascension day. We'll be back to shipping orders on Friday 27th May.
Orders placed before 12pm will be processed the same day. Orders placed on weekends or bank holidays will be processed the next business day. We will endeavour to process all orders within these time frames, however, there may be delays during busy sale periods. Once an order has been placed, please allow 3-7 business days for delivery.
Netherlands, Belgium & Germany
Austria, Poland, Lithuania, Monaco & Liechtenstein, France
Bulgaria, Estonia, Finland, Italy, Latvia, Portugal, Spain & Sweden
Croatia, Czechia, Hungary, Romania, Slovakia, Slovenia, Bosnia & Herzegovina
GLS will arrange for the delivery of goods to the address provided as a preferred delivery address.
Olli Ella is not responsible for any import duties, taxes or delays that may occur during shipping.
If delivery is unsuccessful the customer will be responsible for any redelivery charges should they arise.
Please note that we may not be unable to cancel orders, change shipping methods or products during busy sale periods.
Once your order is dispatched you will receive shipping confirmation, plus tracking details for your order.
Great! We'll get that shipped out to you as soon as your item is in stock. Please note that if you have any other items in your cart that are not on pre-order, your whole order will ship together once your pre-order item is in stock.
If you have any questions about this, simply reach out to our Customer Happiness team at email@example.com or catch them on the live chat, via our website.
We ship to over 80 countries worldwide - view our Shipping Regions page for a full list of countries we ship to and select your shipping destination to see which site to order though”
As we have a warehouse in the EU, any orders shipped to EU countries will not have to pay import duties on their order. VAT will be added at the cart. If you are in a country that is outside of the EU, you may be subject to customs fees. To check these duties, please check with your local customs authority.
No, as we are sending out of the EU only. Non-EU countries will have to pay duties. Non-EU countries we ship to that will have duties applied:
We work with GLS for our EU orders.
Our warehouse is located in Kludert, Netherlands.
Olli Ella is committed to delivering high quality products to our customers. We understand that sometimes things can go wrong.
We offer full refunds or 110% credit notes, if the product does not meet quality standards or if you change your mind.
Some conditions as follows;
If all of the above conditions are met, please use the below process when requesting to return product:
OLLI ELLA EU RETURNS ADDRESS
GEODIS CL Netherlands B.V.
1358 DD Almere
Please note returns sent to any other Olli Ella address will not be accepted and/or may incur a €20 redelivery fee
Packages received after this period will not be accepted. We suggest using a tracked service to ensure your return reaches us safely.
Once we receive returned goods and they prove to be in original condition with packaging and documentation, we will process the credit note or refund. Please note that Olli Ella is not responsible for transit costs for returned items. These are at the customer's expense unless a product has a fault.
Where a credit note is issued, it will be at 110% of your order value, excluding shipping costs. Credit notes will be sent via email once your return has been processed, it will then be available to use immediately through our online store.
Faulty or damaged items can be returned by following the above process. Please contact firstname.lastname@example.org