What we are into now:
We offer free shipping for all orders from over €150. Standard shipping starts at €7.95. You can calculate shipping to your region on each product page or in your cart.
|Country||Standard Shipping||Free Shipping from:|
|Netherlands||€ 7,95||€ 150,00|
|Belgium,Denmark,France,Germany||€ 9,95||€ 150,00|
|Italy,Austria,Czech Republic, Poland||€ 14,95||€ 150,00|
|Croatia, Bulgaria, Luxembourg, Spain||€ 16,95||€ 150,00|
|Slovakia, Slovenia||€ 16,95||€ 200,00|
|Estonia, Hungary, Latvia, Lithuania, Portugal, Romania, Switzerland||€ 19,95||€ 200,00|
|Sweden||€ 19,95||€ 150,00|
|Finland, Ireland, Norway,||€ 24,95||€ 150,00|
|Cyprus||€ 29,95||€ 150,00|
|Greece, Malta||€ 29,95||€ 200,00|
Orders placed before 12pm will be processed same day. Orders placed on weekends or bank holidays will be processed next business day. We will endeavour to process all orders within these times frames, however there may be delays during busy sale periods. Once an order has been placed, please allow 3-7 business days for delivery.
DPD or DHL will arrange for the delivery of goods to the address provided as a preferred delivery address.
International orders – Please allow an extra 2-3 days to receive tracking for order shipping to non EU regions. The company is not responsible for any import duties, taxes or delays that may occur during shipping.
If delivery is unsuccessful the customer will be responsible for any redelivery charges should they arise.
Netherlands,Belgium & Germany
Austria, Poland, Lithuania, Monaco & Liechtenstein,France
Bulgaria,Estonia, Finland, Italy, Latvia, Portugal, Spain & Sweden
Croatia, Czechia, Hungary, Romania, Slovakia, Slovenia, Bosnia & Herzegovina
Please note that we will be unable to cancel orders, change shipping methods or product during busy sale periods.
Once your order is dispatched you will receive shipping confirmation, plus tracking details for your order.
Great! We'll get that shipped out to you as soon as your item is in stock. Please note that if you have any other items in your cart that are not on pre-order, your whole order will ship together once your pre-order item is in stock.
If you have any questions about this, simply reach out to our Customer Happiness team at email@example.com or catch them on the live chat, via our website.
We ship to over 80 countries worldwide - view our Shipping Regions page for a full list of countries we ship to and select your shipping destination to see which site to order though”
As we have a warehouse in the EU, any orders shipped to EU countries will not have to pay import duties on their order. VAT will be added at the cart. If you are in a country that is outside of the EU, you may be subject to customs fees. To check these duties, please check with your local customs authority.
No, as we are sending out of the EU only. Non EU countries will have to pay duties. Non EU countries we ship to that will have duties applied:
We work with DPD & DHL for our EU orders.
Our warehouse is located in Kludert, Netherlands.
Olli Ella is committed to delivering high quality products to our customers. We understand that sometimes things can go wrong.
We offer full refunds or 110% credit notes, if the product does not meet quality standards or if you change your mind.
Some conditions as follows;
If all of the above conditions are met, please use the below process when requesting to return product:
Packages received after this period or without a RA# will not be accepted. We suggest using a tracked service as we are not responsible for any goods lost in transit.
Once we receive returned goods and they prove to be in original condition with packaging and documentation, we will process the credit note or refund. Please note that Olli Ella is not responsible for transit costs for returned items. These are at the customer's expense unless a product has a fault.
Where a credit note is issued, it will be at 110% of your order value, excluding shipping costs. Credit notes will be sent via email once your return has been processed, it will then be available to use immediately through our online store.
Faulty or damaged items can be returned by following the above process. Please contact firstname.lastname@example.org
|XS||79 - 83||59 - 63||87 - 91|
|S||84 - 88||64 - 68||92 - 96|
|M||89 - 93||69 - 73||97 - 101|
|L||94 - 98||74 - 78||102 - 106|
|XL||99 - 103||79 - 83||107 - 111|
Compare your measurements against the size chart to find your Olli Ella size (XS to XL)
Measure around the fullest part of your chest (bust)
Measure around the narrowest point of your natural waistline
Measure around the widest part of your hip
Pick a similar garment in your own cupboard, lay it down flat and follow the measurement guide to find your Olli Ella size
Lay the garment flat and measure straight across from underarm to underarm.
Lay the garment flat and measure along the waistband - if the garment is gathered or has elastic fully extend the waist to get the extended measurement.
Lay the garment flat and measure from side seam to side seam along the hem.
Lay the garment flat and measure from the highest shoulder point to the hem edge.
Cold machine wash
Do not dry clean
Line dry when you can
or tumble dry low
You shouldn't need to iron, but if you do, use a low setting or give it a quick steam